Health Sync Service Status
All services are running normally.
Samsung Health missing heart rate
With the last update of Health Sync, now available in the Play Store, and on March 27 or one or two days later available in the Huawei AppGallery, the problem with missing heart rate data when syncing from Samsung Health to other apps, has been resolved.
Samsung Health oxygen saturation data visible again!
The latest app update of Samsung Health (version 6.23.0.063) solves the problem that synced oxygen saturation data isn't visible in the Samsung Health app.
Huawei Health issues
There are no known issues with Huawei Health at the moment. The following issues have been fixed recently:
- Weight sync from Huawei Health (fixed by Huawei)
- HMS Core crash with Android 13 (fixed by Huawei)
- Missing data with sync of activity data to Smashrun, Runalzye, Google Drive and Huawei Drive
- Sync of sleep data to Runalyze
- Missing distance data and calories with Huawei Health activity data
- Crashes of HMS Core on some phones (not Android 13 related)
Health Sync now uses the cloud integration with Huawei Health to prevent problems that sometimes occur with the direct integration with Health Kit on the phone. If the sync is not working, please check the site https://appyhapps.nl/huawei-health-checklist/ for solutions.
Garmin consumed calories
June 24, 2022: Garmin removed the ability for third-party apps such as Health Sync to read the calories (nutrition) data consumed from Garmin Connect. It is no longer possible to synchronize the calories consumed that you see in Garmin Connect (imported from MyFitnessPal) with Fitbit, Samsung Health or Google Fit. Garmin has tacitly removed this option, so we just became aware of this change. The option to sync Garmin nutritional data with other apps will be removed with the next Health Sync update.
If you have a sync problem, please send a problem report: open the Help Center menu in Health Sync and select the last option: Report another problem. Then follow the directions to send the report.
If you have questions about the Health Sync service status, you can use the contact page on this site.