Health Sync in Russia

Health Sync requires a license after the free trial period. In-app payments via the Google Play Store are currently not possible. We do not expect this situation to change any time soon, due to the war in Ukraine and international restrictions. But you can install Health Sync through the Huawei AppGallery and make a payment through the mobile phone provider or Qiwi payment. On this site we describe what you have to do.

On a non-Huawei phone, install the Huawei AppGallery

On a non-Huawei phone you first have to install the Huawei AppGallery. You can use the Huawei AppGallery website to install the AppGallery, or you can use our safe link to install the AppGallery.

After installing the AppGallery, you need to create a Huawei ID. We recommend creating a Huawei ID with Belarus region if you want to sync with Huawei Health. If you don’t want to sync with Huawei Health, you can create a Huawei ID with region Russia.

On a non-Huawei phone, install HMS Core

The HMS Core app is already installed on a Huawei phone. But on non-Huawei phone, you need to install HMS Core package, otherwise Health Sync cannot work properly with Huawei services.

  1. Open the (Huawei) AppGallery
  2. Search for HMS Core
  3. Install HMS Core

Health Sync installation

Now you can proceed to uninstall the Google Play version of Health Sync and install the AppGallery version of Health Sync:

  1. Uninstall Health Sync
  2. Open the (Huawei) AppGallery
  3. Search for Health Sync
  4. Install Health Sync
  5. Initialize Health Sync

Important: disable Google Play updates

If the Google Play Store is available on your phone, you should prevent updates to Health Sync via the Play Store:

  1. Open the Google Play Store
  2. Select the menu ‘Manage apps & device
  3. Select the ‘Manage’ tab
  4. select the “Installed” apps (default this list is selected)
  5. select Health Sync in the list of installed apps
  6. click on the three dots menu in the top right corner, and disable the auto-update

License payment

You can now arrange the license for Health Sync:

  • Open the Trial Period menu in Health Sync
  • Use your mobile provider as payment method, or use Qiwi as payment method

In some situations, you can’t configure QiWi or your mobile provider as payment method. If you have a problem with this, then please follow the directions:

  1. open the AppGallery
  2. select the “Me” tab
  3. scroll down and select “Russia” as country/region (don’t do this for your Huawei ID, just here in the AppGallery, not somewhere else)
  4. click on your account icon in the top left corner
  5. select “Payment and purchases”
  6. configure QiWi or mobile provider as payment method

Then start the payment process:

  1. open Health Sync
  2. select the Trial Period menu
  3. select ‘buy now’
  4. and use the QiWi or mobile provider payment method during the payment process